FAQs

About ACE Success Academy FAQs

We are Asia's leading Wealth Creation & Personal Development Education Platform with presence in Singapore, Malaysia, Indonesia and Thailand. We have been in this industry for over 7 years, our seminars and workshops are all tailored to ensure you get the ultimate learning experience just for you! If you would like to know more about us kindly go through our website.
We have several programs such as trading, ecommerce, numerology, hypnotherapy courses. Do like our Facebook page to get more information for the webinar in the future.
We are sorry to hear that you no longer want to receive our email updates.Once we receive your email we will assist to unsubscribe you from our list, if you happened to receive any email from us again, just press the unsubscribe button at the bottom part of the email.
At Ace Success Academy, your satisfaction is our priority. Please feel free to let us know if you have any other questions or concerns by replying to this email (events@acesuccessacademy.com) or contacting us at (SG) +65 6636 9620 (MY) +603 2280 0409(Weekdays 10am - 6pm).

Webinar Related FAQs

Due to the pandemic of Covid- 19, we do not have any physical workshop and seminar in order to keep everyone safe and stay healthy. We will keep you posted if we have any physical workshops and seminars in the future.
You may email to events@acesuccessacademy.com to get advice on the next webinar date and join us on the webinar.
You may click on the play button on screen to join the webinar after you have clicked on the webinar link provided. If you are facing any issues with the audio, kindly refresh your page.

Workshop / Course Related FAQs

You will receive a welcome email in 5 mins after you have successfully completed your investment.
You should receive an welcome email and kickstart email in your inbox. Kindly check your junk/spam mail if you can't find it in your inbox. Workshop reminders and pre-workshop activities will be sent to you when nearing the workshop. Do keep a look out at your email.
You may email to cr@acessuccessacademy.com to inform our program in charge and you will get advice on the next webinar workshop date to join for the webinar workshop.
Yes, normally we will suggest our student use a laptop /desktop to join the workshop because it will be more convenient for students to follow our trainer’s instructions during the workshop.
You may check your mailbox, junk or spam mail for workshop reminders frequently.Normally we will send you the workshop reminder details 2 weeks before the workshop. Please do not hesitate to contact our program in charge contact number based on the email or email us at event@acesuccessacademy.com
You may click this link: http://www.acesuccessacademy.com/sfapm to generate the Tax Invoice and follow the step by step guide to submit your SkillsFuture application. Please email to cr@acessuccessacademy.com for your SkillsFuture credit approved claim ID for clarification.
We accept payment from Credit Card, Debit Card, Bank Transfer, Cheque, GrabPay and PayNow.
Our payment link is only applicable to Public Bank Credit Card (Malaysia) / DBS or POSB Credit card (Singapore) users to do instalment plan. If you are using another bank credit card you may need to call your bank and convert it to manual instalment ya. Of course we will engage with more banks for cooperation that can benefit our customers. PLEASE NOTE THAT : Debit cards are not ELIGIBLE to make installment payment.
You may transfer the amount to our bank accounts as below: Pay in Singapore Dollar (SGD): Company name/Payee name: Digimatic Media Pte Ltd OCBC Bank 640-820478-001 Bank/Branch Code:7339/640 Pay in Ringgit Malaysia (RM) : Bank Name: Maybank Company Name: Digimatic Media Sdn Bhd Bank Account Number: 514486521844 Kindly screenshot your successful transaction to cr@acesuccessacademy.com so our team is able to get in touch with you.
Company Name : Digimatic Media Pte Ltd Paynow : UEN no: 201317712D-C01 Kindly screenshot your successful transaction to cr@acesuccessacademy.com so our team is able to get in touch with you.
Sorry to hear that you wish for a refund of the course that you signed up for. Kindly email to us (events@acesuccessacademy.com).We will submit your case to our Program Specialist and she will get in touch with you within 2-3 business days.